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What to Do After a Viral Post: How to Handle the Highs and Lows of Social Media

What to Do After a Viral Post: How to Handle the Highs and Lows of Social Media

by Stephen Robinson | Aug 7, 2025 | Social Media

Going viral is one of the most exciting things that can happen to a small business on social media. Your content reaches thousands or even millions of people, your follower count shoots up, and the enquiries and sales start rolling in. It’s easy to feel like you’ve...
How to Handle Negative Comments on Social Media Like a Pro

How to Handle Negative Comments on Social Media Like a Pro

by Stephen Robinson | Jul 29, 2025 | Social Media

Negative comments on social media. Every small business dreads them, but they’re part of the game. The good news? How you handle them can actually improve your brand reputation. At SMR Social, we’ve helped businesses turn complaints into customer loyalty by responding...
Why Your Small Business Shouldn’t Ignore LinkedIn in 2025

Why Your Small Business Shouldn’t Ignore LinkedIn in 2025

by Stephen Robinson | Jul 24, 2025 | Social Media

When you think of social media for small businesses, LinkedIn probably isn’t the first platform that comes to mind. But in 2025, that needs to change. LinkedIn is no longer just a place for corporate job hunters. It’s become a content-driven platform where small...
The Power of Being Person-Facing on Social Media (Even If You’re Camera-Shy)

The Power of Being Person-Facing on Social Media (Even If You’re Camera-Shy)

by Stephen Robinson | Jul 17, 2025 | Branding, Content, Social Media, UCG

In 2025, building a personal connection with your audience is more important than ever, and for small businesses, showing the real people behind the brand is one of the most powerful ways to do it. At SMR Social, we’ve seen first-hand how person-facing content...
It’s Never Too Late: Why Small Businesses Should Still Invest in Social Media

It’s Never Too Late: Why Small Businesses Should Still Invest in Social Media

by Stephen Robinson | Jul 8, 2025 | Blogging, Branding, Social Media

At SMR Social, we hear it all the time: “Isn’t it too late to start?” With what feels like an endless sea of podcasts, expert influencers on LinkedIn, viral TikTok creators, and polished YouTube channels, it can seem like social media is already...
How to Market a Local Hospitality Business on Social Media: The Power of Storytelling

How to Market a Local Hospitality Business on Social Media: The Power of Storytelling

by Stephen Robinson | Jul 3, 2025 | Branding, Content, Social Media

At SMR Social, we see it all the time: bars, restaurants, cafes, and even leisure venues posting the same static images of menus or deals over and over. While it’s better than nothing, let’s be honest, nobody really cares about another generic post saying “2-for-1...
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